Marketplace support
Support policy
Support is provided privately by email or through the marketplace item support channel.
Contact
Email support@cardetbooking.com or use the private support channel on the marketplace item page.
What support covers
- Installation and first configuration questions.
- Reproducible defects in the current CarDet release.
- Clarification of documented features and supported integrations.
- Security reports submitted privately through the author contact channel.
What to include
Send the CarDet and WordPress versions, steps to reproduce, expected and actual behavior, and the privacy-safe report from Settings → System.
Never send WordPress passwords, API keys, payment details, database exports or real customer records.
Not included
Custom development, server administration, third-party theme/plugin debugging outside CarDet, and configuration of external Google, Stripe or email-provider accounts are not included in standard item support.
Security reporting
Report suspected vulnerabilities privately to support@cardetbooking.com or through the marketplace author contact channel. Do not publish an unpatched issue in a review, public issue or social post.